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Privacy Policy
Securade Software Privacy Policy
Securade Software operates the Securade software, which includes the website, web editor, mobile applications, and corresponding servers. This Privacy Policy informs Securade account holders (“Clients/Companies”) and Securade account users (“Users”) about the collection, use, and disclosure of personal and professional information through the use of the Securade software.
Securade’s Commitment to Privacy
Securade is committed to protecting the privacy and security of your personal information. We comply with the Protection of Personal Information Act (POPIA) of South Africa and other applicable data protection laws.
Information We Collect
We may collect the following information:
- Personal Information: Name, email address, phone number, postal address.
- Usage Data: Information about how you use the Securade software, such as your IP address, browser type, and device information.
- Payment Information: Credit card information (processed by a third-party payment processor in accordance with PCI DSS).
How We Use Your Information
We use your information to:
- Provide and improve our services
- Process payments
- Communicate with you
- Comply with legal obligations
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
Your Rights
You have the right to:
- Access your personal information
- Request correction or deletion of your personal information
- Object to the processing of your personal information
- Restrict the processing of your personal information
- Data portability
To exercise these rights, please contact us at support@securade.co.za.
Third-Party Service Providers
We may employ third-party companies to facilitate our services, analyze how our service is used, or assist in protecting your information.
Cookies
We use cookies to enhance your experience. Cookies may include session cookies, persistent cookies, security cookies, and analytics cookies. You can choose to accept or decline cookies.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices. Please review it periodically.
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@securade.co.za.
Here’s a quick summary of the sections included:
- Introduction: Describes the entities involved (Securade Software, Clients/Companies, and Users) and the purpose of the policy.
- Commitment to Privacy: Highlights the company’s commitment to data protection and adherence to relevant laws (e.g., POPIA).
- Information Collection: Outlines what personal, usage, and payment information may be collected.
- Use of Information: Describes how the information collected will be used (e.g., providing services, processing payments, communication).
- Data Security: Ensures the implementation of security measures to protect user data.
- Data Retention: Specifies how long the information will be retained and why.
- User Rights: Lists the rights of users regarding their data and how they can exercise those rights.
- Third-Party Providers: Mentions the involvement of third-party service providers and their role in handling data.
- Cookies: States that cookies are used and what their purpose is (e.g., for enhancing user experience).
- Changes to the Policy: Explains that the policy may be updated to reflect changes in practices.
- Contact Information: Provides contact details for inquiries regarding the privacy policy.
If there are additional details you’d like to include, such as more specific cookie use or third-party services, feel free to share, and we can expand the policy further.